Somewhere in your network right now, a case manager is waiting on a fax.

Every provider on one patient record. Even the ones still on fax.

Watershed is the care coordination network designed for the network you actually have.

Funded by risk-bearers. Free for providers. No rip-and-replace.

M. Alvarez · Discharged 6/10 Transition of care
Memorial Hospital — discharge documents shared with the full care team in real time
Primary care — patient checked in, follow-up visit confirmed by the practice
Nephrology — connected by fax-to-platform, office confirmed receipt
Home health — visit scheduled 6/13, update shared with the care team
Transition status Closed · Visible to the team
Every update time-stamped and on the record
Trusted By

What Watershed does

One shared record. Every care setting. Proof it got done.

Everyone sees the same patient

A single real-time record across every setting.

No one changes how they work

EHR, portal, fax, or phone — meet the network where you are.

Every action is on the record

Coordination measured as it happens.

One patient. Three settings. Two handoffs.

Outcomes aren't lost in the hospital. They're lost in the handoffs.

Hospital

Discharge day

A senior with diabetes and kidney disease leaves with a clear plan: 48-hour labs, adjusted meds, follow-ups scheduled. All documented. Technically available to everyone.

Post-acute

Handoff one

The home health agency gets an alert — but not the plan. The medication change is buried in an EHR note. The nephrologist isn't in the HIE; the fax is delayed, no labs drawn.

Home

Handoff two

Three days in, the warning signs have an audience of zero. No one owns the follow-up. The data never became a plan.

On Watershed · Loop closed

Same patient, same systems but the plan travels with them. Every handoff can land with someone who can act, and everyone connected can see it got done.

Why this is still broken

The systems are working as designed. That's the problem.

HIEs, EHRs, and analytics platforms were built to store and report data,  not to move it to a coordinated end. Mandates check whether data was sent. Outcomes depend on whether someone acted.

70–90%of clinical coordination still moves by fax and phone

How it works

Most tools stop at step one. Watershed is built for all three.

Step 1 · Connect

Data reaches the whole team

Watershed connects your existing EMRs, HIEs, and ADT feeds and extends those networks to providers they can't reach. Your EMR stays the source of truth.

Step 2 · Act

The right person can act on it

Alerts and care plans arrive in a workflow built for action in the EHR, the portal, or by phone and fax for providers without either.

Step 3 · Confirm

The loop closes and its on the record

Care team members close their steps on the platform, time-stamped, on the record, visible to the team and the funder. This is the layer that moves quality, cost, and outcomes.

The result is confirmation, not inference from claims data weeks or months later.

Evidence from the field

The same design. Different users. Consistent results.

25%+
Readmission reduction — multi-year, multiple MA and SNP plans
2.5 → 5
STARS on ER follow-up — independent physician group, no new hires
107M
Minutes of coordination on the record in 2025

Why providers join free

Risk-bearers fund the rails. Providers control the traffic.

Health plans, ACOs, and state programs fund the platform because closed loops move their numbers. Providers own and control their tool — and use it for every patient, not just the funder's.

Health plans · ACOs · State Medicaid

Coordination you can finally measure

Handoff duration. Referral completion. HEDIS and STARS movement — visible in real time, not reconstructed from claims.

“Using Watershed has enabled us to save ~$5M in our first year with payers, and we expect the savings to grow.”

Scott Fenn — SVP, Chief Clinical Integration & Strategy Officer, Infirmary Health
See the risk-bearer path →
Hospitals · Practices · Post-acute · CBOs

Your tool. They happen to pay for it.

No cost, no commitment, no rip-and-replace. Works with the systems you have — and your data stays yours.

“Watershed cut my case management time in half.”

Director of Case Management — Gulfport Memorial Health System
See the provider path →

The question that changes the conversation

Your data is flowing. Is anything happening?

The path from here

You don't need a perfect network to start. You need a design that works with the network you have.