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Enabling Community-Wide Quality Assurance through Technology

Webinar 1 of the Watershed Health “Beyond Our Walls” Series
January 18, 2021


When leaders from health systems, post-acute care facilities and health plans across an entire state come together with technologists to discuss collaborative quality assurance, whole communities benefit. 

This webinar, hosted by healthcare innovator and futurist Richard Milani, MD, was the culmination months of working sessions to advance the systems and tools necessary to connect providers, perform root cause analysis, and improve processes over time. Learn how to break down silos and engage an entire care network to benefit patients, providers and health plans alike from this group.

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Webinar Panelists Included:

Terri Chapman
Director of Transitional Care – Southern Region  |  Ball Health

Amy Ellison
Operations Manager Network Contracting | Blue Cross Blue Shield Alabama

Randy Granata
Vice President of Population Health   |   Ascension Alabama

Sabrina Hughes
Director of Nursing  |  Saad Healthcare

Sutricia Johnson
Director Case Management Discharge Planning   |   East Alabama Medical Center

Peg Keshock
Director of Case Management Services   |   Jackson Hospital

Shannon Pavel
Executive Director Case Management |   Infirmary Health System

Special Thanks to All Quality Assurance Discussion Participants:

Pam Cargo
Director of Post Acute Development – UAB

Rachel Cross
Director of Case Management – Ascension Alabama

Laura Rainey
Manager of Case Management – East Alabama Medical Center

Mark Sutherland
Senior Engineer | Watershed Health

Danielle Temples
Business Insights Analyst | Watershed Health

Michelle Trimble
Director of Client Success | Watershed Health

Trevor Waldo
Director of Population Health– Ascension Alabama

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