Health plans · ACOs · At-Risk Providers · State Medicaid programs

You're accountable for outcomes you can't see happening.

Between the discharge and the claim, there's a blind spot where quality is won or lost — and your data arrives weeks after the window to act has closed. Watershed puts the coordination itself on the record, in real time, across your whole network.

See your network on Watershed

A 30-minute walkthrough with your market, your lines of business, and your measures.

The blind spot

Claims tell you what happened. Months too late to change it.

Every measure you're graded on — readmissions, follow-up rates, transitions of care — is decided in the days after discharge. Your visibility starts when the claim lands. The work, and the miss, happened long before.

Two problems wearing one name

“Interoperability” is two different failures. Your vendors only address one.

Layer one - where policy focuses

The data doesn't exist or isn't accessible

Providers outside connected networks. No EMR, no HIE participation, no margin to buy either. The data simply isn't there to exchange. Mandates, HIEs, and most vendors live here — and it's the smaller half of the problem.

 

The fix: connect to the network

Layer two - where outcome lives

The data exists — and nobody can act on it

The notification fired. The record is available. But no workflow gets it to someone who can act, and no way exists to know if they did. More common, harder to solve, and invisible to compliance checklists. This is the layer Watershed was built for.

The fix: redesign the goal

What you can finally measure

Coordination activity, mapped to the numbers you own.

Transition steps closed in real time

Care team members close their steps on the record. Visible as it happens, not reconstructed later. 

Readmissions · Transitions of care
Documents delivered and received

Time-stamped exchange across every care setting, with receipt confirmed by the receiving team 

HEDIS hybrid measures
Follow-up visits on the recordPractices check patients in and confirm visits across the network — including providers on portal, phone, or fax  
STARS · ER follow-up measures
Network-wide handoff visibilitySee where transitions stall across your whole footprint — by setting, by region, by provider type 
Total cost of care · Network performance

The question you're already asking

You've bought tools the providers never used. Why would this be different?

 

Every plan has done this. Clinicians don't adopt plan-branded portals, not because the software is bad, but because they don't trust whose tool it is. Watershed works because it isn't yours. You fund the foundation. Providers own and control their tool for free, on their systems, for every patient they see, not just your members. That's not a pricing decision. It's the architecture.

Free for every provider

No license, no commitment, no procurement cycle standing between your network and participation.

Their system, not yours

EHR, portal, phone, or fax — providers join without changing how they work or buying anything.

Every patient, not just your members

Providers use one workflow for their whole panel — which is why they actually use it.

Their data stays theirs

Providers own and control their data. The EMR remains the source of truth.

Evidence with rigor

Numbers your actuaries can take apart.

24%
Readmission reduction with an Alabama Medicare Advantage plan
54,000 discharges · p<0.001
$5M
Saved in year one — Infirmary Health, 12 of 12 care settings unified
Attributed, on the record
70/97
Percent of Alabama acute and post-acute providers participating
Network density, not pilots

“We were data rich but we were poor in getting meaningful information. Watershed allowed us to translate that data into something actionable and real-time.”

Randy Granata — Vice President, Population Health, Ascension Alabama

The path from here

Start where your network is. Not where the mandates assume it should be.

Your network includes providers no HIE will ever reach. Watershed was designed for exactly that network and it's already operating at scale.